Resolved - This incident has been resolved. The affected mailstore is mounted and email is being delivered.Apr 2, 02:51 PDTUpdate - The mailstore rebuild is progressing and are continuing to monitor.Apr 1, 17:53 PDTMonitoring - We are rebuilding the mailstore database and are monitoring its progress.Due to the mailstore's size this will take some ... Read More »
Between 9:00 PM and 10:00 PM Pacific time on Friday, October 25, 2019, we'll be updating the PHP software on web01 from version 5.6.40 to 7.1.32. This will cause a brief interruption of service on each customer website using PHP. We'll be monitoring the upgrade closely to ensure any downtime is minimized. Do not hesitate to contact us at ... Read More »
Start: 2019-10-11 8:00 PM MDTEnd: 2019-10-11 9:00 PM MDTAnticipated Service Downtime: Not to exceed 30 sequential minutes total during the maintenance windowDear Wyoming Network Hosting Client,During the above window, we will be performing software upgrades to our anti-spam filtering appliance.During the maintenance window, email delivery will ... Read More »
There is a database server issue that is affecting service for some Wyoming Network hosting clients. We are aware of the issue and are working to get it resolved as quickly as possible.
Start: 2019-03-15 10:00 PM MDTEnd: 2019-03-15 11:00 PM MDTAnticipated Service Downtime: Not to exceed 30 sequential minutes total during the maintenance windowDear Wyoming Network Hosting Client,During the above window, we will be performing an upgrade of networking software on our infrastructure's firewall.During the maintenance window, access ... Read More »
Jub Jub is pleased to announce the addition of Wyoming Network to its family of hosted clients. Jub Jub will continue the tradition of providing high quality customer service. Wyoming Network hosted clients should not experience any website or email disruption. Wyoming Network clients will continue to own their websites and their domain names, ... Read More »
Microsoft is currently having an intermittent issue with their Exchange Online email service. Jub Jub customers emailing recipients hosted on Exchange Online will experience a delivery delay.Our mail servers are spooling the messages. As soon as Microsoft restores service, your message will be delivered.For those interested in Microsoft's ... Read More »
MESSAGEDISK CUSTOMERS: As of 10:00am PST 1 April, 2013, all customers should be receiving email.
Let us know if you're still having issues.
Thanks for your patience, and sorry for the interruption.
As of Monday 9:00 am PST April 1, 2013: We are aware that some clients utilizing our hosted Exchange service, MessageDisk, are having issues receiving email.
We are actively working to restore your service.
We will update this space as we know more.
Thanks for your patience,
Jub Jub Support
UPDATE: Our phone service has been restored as of Monday morning, Feb 4, 2013, so you should be able to reach us with any support questions.
Thanks for your patience!
The Jub Jub Team