Resolved - This incident has been resolved. The affected mailstore is mounted and email is being delivered.
Apr 2, 02:51 PDT
Update - The mailstore rebuild is progressing and are continuing to monitor.
Apr 1, 17:53 PDT
Monitoring - We are rebuilding the mailstore database and are monitoring its progress.
Due to the mailstore's size this will take some time to complete. We appreciate your patience.
Apr 1, 12:41 PDT
Identified - We have identified the issue as an unmounted mailstore and are working on a fix.
This outage is impacting approximately 30% of users. Email sent during the outage will be spooled and delivered when the affected mailstore is online
Apr 1, 06:44 PDT
Investigating - We are investigating an issue with mailbox availability for our MessageDisk Hosted Exchange customers.
If you're email is hosted with Jub Jub, you are not impacted.
Apr 1, 06:34 PDT
Wednesday, April 1, 2020