Microsoft Outlook 2002 and 2003
This page explains how to set up Microsoft Outlook 2002 or Outlook 2003 to send and receive e-mail for a POP MailBox you (or someone else) created (for you). (Outlook 2002 and Outlook 2003 have the same setup instructions.) (If you want to set up an IMAP account CLICK HERE. If you need to know the difference between a POP Email account & an IMAP email account CLICK HERE.)
Tip: make sure that the program you are using is Microsoft Outlook, and not Microsoft Outlook Express. These two similarly named programs have different set up instructions. Be sure you do not see the word "Express" on the screen when you start the program. (If you're using Outlook Express, see "THIS PAGE INSTEAD" (link to another entry).)
1. Start the Microsoft Outlook program.
You can use the Start menu to start Outlook. When it opens, click Tools, then E-Mail Accounts from the menu bar:
2. The "E-mail Accounts" window appears.
Choose Add a new e-mail account, then click Next.
3. You are asked to choose the Server Type.
Choose POP3 as the server type, then click Next.
4. The "Internet E-mail Settings (POP3)" screen appears.
This is the window where you'll enter most of your account settings. You want the window to look like this:
- "Your Name" is the name that other people will see when you send them e-mail. It should usually be your real name, such as John Smith or Joan of Arc.
- Enter your "E-mail Address". The address must be the e-mail address of the POP mailbox you created or was created for you.
- For "Account Type", choose POP3.
- Enter mail.yourdomain.com for both the "Incoming mail server" and "Outgoing mail server (SMTP)".
- Enter your FULL e-mail address again as the "User Name".
- Type your email password into the "Password" box. This is the password you chose (or was assigned to you) for this e-mail address when you (or someone else) created the mailbox through your site's Control Panel. Remember that this password is different from your Control Panel password. (**You can "check" Remember password if you don't want Outlook to ask you for the password each time you read e-mail.)
- Make sure that "Require logon using Secure Password Authentication (SPA)" is not checked.
- Do not click "Test Account Settings" yet; it will not work until you complete the next steps.
5. Click the "More Settings" button.
A new Internet E-mail Settings window appears.
6. Choose the "Outgoing Server" tab.
In the Outgoing Server tab, check My outgoing server (SMTP) requires authentication.
Leave the button below as Use same settings as my incoming mail server.
7. Choose the "Advanced" tab.
Click the Advanced tab and change the Outgoing Server (SMTP) port number to 587. Doing this makes sure that your ISP will not block your outgoing mail connections.
DIFFERENT SERVER SETTINGS:
IF YOUR WEBMAIL URL RESOLVES to "http://web03.jubjub.net", then the settings are slightly different.
To check if your website is on web03, CHECK YOUR WEBMAIL, by entering HTTPS://www.YOURDOMAINNAME.com/WEBMAIL in the ADDRESS BAR of your browser.
If Squirrel Mail appears, and resolves to the URL: "http://web03.jubjub.net/WEBMAIL" (as shown in the screenshot below) then your site is hosted on WEB03, and requires different settings.
For those domains that use web03.jubjub.net settings, the GENERAL SETTINGS SHOULD BE:
SET INCOMING SERVER to: web03.jubjub.net
SET OUTGOING SERVER to: web03.jubjub.net
For those domains that use web03.jubjub.net settings, the ADVANCED TAB SETTINGS SHOULD BE:SET INCOMING SERVER to 995: Check "this server requires an encrypted connection (SSL)"
SET OUTGOING SERVER to 587: Check "this server requires an encrypted connection (SSL)"
ADVANCED SETTINGS TAB: LEAVE A COPY OF MAIL ON THE SERVER:
It's also good to probably check "Leave a Copy of Mail on the Server", and set a time when Outlook will delete the email off the server.
This is useful if you are checking your email from various computers (desktop and a laptop) or mobile devices such as a Blackberry or iPhone. Checking this will instruct Outlook to CHECK YOUR EMAIL account and DOWNLOAD your email from the SERVER, but LEAVE A COPY of it on the SERVER for the time you specify (5 days is usually good), so that your iPhone or Blackberry or other computer will also be able to download the same email, before it disappears off the server.
So be sure to check the "REMOVE FROM SERVER" after "5 Days" or "7 days" as well.
For a more in-depth "how to", Click here.
8. Click OK to close the "Internet E-mail Settings" window.
After you close the Internet E-mail Settings window, the Internet E-mail Settings (POP3) screen will still be visible.
9. Test the settings.
Click Test Account Settings. Outlook will usually tell you that "all tests completed successfully". However, if it doesn't seem to work and you're sure you've entered all the settings correctly, we recommend continuing anyway.
This is because some software on your computer (including Norton Antivirus) can make the "Test Account Settings" feature fail, even when Outlook is correctly configured. In most cases, Outlook will work properly when you try sending real messages.
If the Test Account Settings window is still open, close it to continue.
10. Finish the wizard.
Click Next, then Finish.
Outlook setup is complete
You're finished! Try sending yourself a test e-mail message to make sure it works.